Wedding FAQ

FAQ

Limited vs. Unlimited Collections

••Limited Collections••
Includes up to 1 hour of shooting in 1 location. You will receive 20 edited images of your choosing with the option to purchase additional images.

••Unlimited Collections••
Includes up to 2 hours of shooting in multiple locations. You will receive all* images from your session.

*Please note the exact number of images will vary and will be determined based on which images turn out. You will not receive ALL photos on the card (blurry, duplicates, unflattering, etc. will not be included), but you will receive all of the best images from the day.

How Soon Should We Book?

We recommend that you reach out ASAP!

We only take on up to 13 weddings per year so it's best to plan ahead. Why do we book so little weddings? We love you guys but we love ourselves too. We just don't want the burnout and stress of a huge season!

We only need coverage for 2-4 hours, will you do it?

Yep! Just reach out and we can go from there!

We only want one photographer, is that cheaper?

When you hire City + Spruce, you are hiring a team.
As our pricing is already quite competitive, we do not shoot individually for less money. By hiring two photographers, you ensure that all of those special moments from your big day are able to be captured and the day is able to run much smoother.

Can we have the RAW images/video?

Nope! At no point will any raw images or video footage be provided. If you are booking with us, you trust us. We promise we never leave out anything important/cute/silly.

Will you photoshop our photos?

Short story: no.

Long story: We shoot heavily with a documentary/natural style. While we do colour grade our films (DaVinci Resolve) and images (Lightroom), we do not change your appearance. Temporary things like blemishes/scrapes/bruises will be removed from important images but we truly stand with a "you are who you are" value.

Do you offer prints/albums?

We sure do!
We work with a Canadian printer out of Toronto and we offer prints of various sizes and a variety of albums.

Looking for something more modern? We think digital frames were ahead of their time and we want to make them a thing! We'll include an SD card loaded up with your photos and videos, ready to display in your home.

Can we add more hours of coverage?

Absolutely! Our packages are built with the optimal timing in mind where we experience minimal downtime. That being said, we totally get that you may have your key events (first dance, cake cutting, etc.) spaced out further than your package allots for.

Extra hours can be added on starting at $450*
*varies on package

How many photos will we receive?

All collections include a minimum of 60 images per hour.
Photos are provided in a digital format.

Do you travel? What are your rates?

We are happy to travel pretty much anywhere!
Our rate kicks in when your location is 45 minutes or more from our home in North Waterloo. Our rate is $60 per hour.

Weddings/Elopements located further than 3 hours away (or 1.5 hours after 10:00pm) will incur a $250 overnight fee on top of our standard travel rate.

Need us to take a plane or a loooong drive? Contact us with more info so we can sort out an accurate rate!

Do you do destination weddings/elopements?

Get. Us. Out. Of. Here.
In this case, your investment won't be a basic collection. Please contact us for a quote.

Why do you only shoot intimate weddings and elopements?

To be quite honest, weddings were never 'in our cards' when we started our individual careers. We realized that we thrive as a team when it comes to weddings, but we thrive in small numbers. We decided to cap our guest counts so that we can really hone in on you as a couple and those that truly matter the most to you.

We completely understand that some couples love a lot of people but if you have a large guest count we just aren't the people for you, and that's okay! If you're hell bent on having us spend the day with you and you have a larger guest count, you can still reach out! We aren't 100% opposed to a larger guest count if our visions align!

What is your turn around time?

Our turn around time varies depending on our work load at that time. For photo packages, expect up to 3 months. For video, expect up to 4 months.

You will always receive a sneak peek gallery of 5-10 photos within 2 weeks of your wedding!

Portrait FAQ

FAQ

When does your travel rate kick in?

Our rate kicks in when your location is 45 minutes or more from our home in North Waterloo. Our rate is $60 per hour.

Can I purchase more photos?

You always have the option to purchase additional images at $15 per photo.

If you'd like to purchase all of the images (that turn out) from our session, let us know and we'd be happy to quote you! In this case, expect your investment to be at least double the initial price.

What is your turn around time?

In the days following our session (usually 1-4) you will receive a proof gallery to make your final selections.

Once you've selected your images and let us know, you can expect your images to be edited and returned to you in 2-7 days. Please note our timeframes will always depend on our current workload and we work on a first come first serve basis.

Will you photoshop our photos?

Short story: no.

Long story: We shoot heavily with a documentary/natural style. While we do colour grade our films (DaVinci Resolve) and images (Lightroom), we do not change your appearance. Temporary things like blemishes/scrapes/bruises will be removed from important images but we truly stand with a "you are who you are" value.

Can we have the RAWs?

Nope! At no point will any raw images or video footage be provided. If you are booking with us, you trust us. We promise we never leave out anything important/cute/silly.